General
What is Qwox?
What is Qwox?
Qwox is an AI-powered life assistant that helps you capture, organize, and recall information. It combines the power of advanced AI with personal memory to help you never forget important information.
Is Qwox free to use?
Is Qwox free to use?
Yes! Qwox has a generous free plan that includes:
- 100 AI messages per month
- 2 GB storage
- 50 files maximum
- Basic search
- 60-day memory retention
What platforms is Qwox available on?
What platforms is Qwox available on?
Qwox is currently available on:
- Web: app.qwox.ai (Available now)
- iOS: Coming soon
- Android: Coming soon
What languages does Qwox support?
What languages does Qwox support?
Qwox fully supports:
- English
- Turkish (Türkçe)
- Spanish (Español)
- French (Français)
Account & Billing
How do I create an account?
How do I create an account?
Visit app.qwox.ai/register and sign up with your email or use Google/Apple sign-in. No credit card required for the free plan.
Can I upgrade or downgrade my plan?
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time:
- Upgrade: Takes effect immediately
- Downgrade: Takes effect at the end of your billing period
What payment methods do you accept?
What payment methods do you accept?
We accept:
- Credit/Debit cards (Visa, Mastercard, Amex)
- Apple Pay
- Google Pay
Can I cancel anytime?
Can I cancel anytime?
Yes, you can cancel your subscription at any time. You’ll continue to have access to Premium features until the end of your billing period.
What happens to my data if I downgrade?
What happens to my data if I downgrade?
If you downgrade from Premium to Free:
- Your data is preserved but may become read-only if over limits
- Memory retention changes from forever to 60 days
- Some features become limited
Features
What's the difference between memories and notes?
What's the difference between memories and notes?
Memories are quick facts you save through conversation:
- “Remember my passport number is AB123456”
- Automatically categorized
- Easy to save and retrieve
- Meeting notes, journal entries, lists
- Rich formatting support
- Organized in folders with tags
How does cross-language search work?
How does cross-language search work?
Qwox uses AI to understand meaning, not just keywords. This means you can:
- Save a note in Turkish
- Search for it in English
- Find it because Qwox understands both
Can I share notes with others?
Can I share notes with others?
Does Qwox work offline?
Does Qwox work offline?
Limited offline functionality is available:
- View recently accessed notes
- Create new content (syncs when online)
- AI features require internet connection
Privacy & Security
Is my data secure?
Is my data secure?
Yes, security is our top priority:
- AES-256 encryption at rest
- TLS 1.3 encryption in transit
- SOC 2 compliant infrastructure
- Regular security audits
Do you sell my data?
Do you sell my data?
No, never. We don’t sell your data, share it with advertisers, or use it for any purpose other than providing the service you’re using.
Is my data used to train AI?
Is my data used to train AI?
No, your personal data is not used to train AI models without your explicit opt-in consent. We may use anonymized, aggregated data to improve our services.
Can I delete my data?
Can I delete my data?
Yes, you have full control:
- Delete individual items anytime
- Export all your data
- Delete your entire account
- Request complete data erasure
Where is my data stored?
Where is my data stored?
Data is stored in secure cloud facilities. For Enterprise customers, we can accommodate specific data residency requirements.
Troubleshooting
Qwox isn't responding correctly
Qwox isn't responding correctly
Try these steps:
- Start a new conversation
- Be more specific with your request
- Check your internet connection
- Clear the app cache
- Contact support if issues persist
I can't find something I saved
I can't find something I saved
Tips for finding your information:
- Try different search terms
- Check if it’s in a different category
- Look in the Memories or Notes section
- Try searching in the language you saved it in
- Contact support if it’s missing
Notifications aren't working
Notifications aren't working
Check these settings:
- Enable notifications in Settings > Notifications
- Check your device notification permissions
- Ensure the app isn’t in battery saver mode
- Reinstall the app if issues persist
Sync isn't working
Sync isn't working
To fix sync issues:
- Check your internet connection
- Pull down to manually refresh
- Log out and log back in
- Update to the latest app version
- Contact support if issues persist
Getting Help
Contact Support
Email us at [email protected]
Community
Join our Discord community
Guides
Step-by-step tutorials
Feature Requests
Suggest new features
Can’t find what you’re looking for? Contact our support team and we’ll be happy to help!